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Privacy policy

Your privacy matters to L.D.A Enterprises (the ‘’Company’’,’’we’’,’’Water 24’’,or’’us’’). The licensed owner of the brand Water 24 and the website Water (”The Site”). WATER 24 respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by WATER 24 on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by WATER 24 in the manner provided in this Privacy Policy.

As part of the registration process on the Site, Water 24 may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

Water  24 will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Websites. Water 24 is not responsible for the privacy practices of such Web sites which it does not own, manage or control

Water 24 will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. Water 24 will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. Water 24 will use this information to preserve transaction history as governed by existing law or policy. Water 24 may also use the contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. Water 24 will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of Water 24 for the purpose of creating additional features on the website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behavior and transactions.

Water 24  will not use your financial information for any purpose other than to complete a transaction with you. Water 24 does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services you've requested and such information is necessary to provide these products or services the information may be shared with Water 24 business associates and partners. Water 24 may, however, share consumer information on an aggregate with its partners or third parties where it deems necessary. In addition Water 24 may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

To protect against the loss, misuse and alteration of the information under its control, Water 24 has in place appropriate physical, electronic and managerial procedures. For example, Water 24 servers are accessible only to authorized personnel and your information is shared with employees and authorised personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although water will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that Water 24  will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details you can send an email to:

Water 24 reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.

Selling your data is strictly against our policy. We track your events and share them with our third-party analytics partners to provide you with better services.

Grievance Officer

In accordance with the Information Technology Act, 2000 and Rules made thereunder, the name and contact details of the Grievance Officer are provided below:

FIrst Escalation:
Grievance officer:
Turnaround Time: Within 3 days escalation

Return And Refunds:

FIrst Escalation:
Grievance officer: Turnaround Time: Within 3 days escalation

Second escalation:
Nodal officer:
Turnaround Time: Within 7 days from escalation

If you wish to make a complaint regarding any violation of the provisions of the Policy, you may send a written complaint to the Grievance Officer, who shall redress the complaint in accordance with the provisions of the Information Technology Act, 2000 and Rules made thereunder.


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